Ben, the glass tech, went out of his way to assure me he would do a thorough, professional job. He completed on time and took the time to explain everything he had done, which appears as good as he promised. He was VERY THOROUGH, COMMENDABLE and represented [site] well. Excellent Job! Thank you!
Peter R., Chicopee, MA
read moreFrom the moment I entered the building these guys were eager to get to work and make me comfortable. Keith N. set me up in the lobby where I was able to work on my computer. I expected at least a 2 hour wait but in about 30 minutes Rodney informed me that he and Troy were finished and I Continue Reading
Frank M., North Canton, OH
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W., St. Louis, MO
read moreTechnician went above normal job to help me out THANKS
Norban Jacobson J, San Antonio, TX
read moreI am very satisfied with the all service.
Miguel B, Gaithersburg, MD
read moreVery friendly staff and very efficient about getting my job done. Great JOB!!!!!!!!!
Jeanne L, Knoxville, TN
read moreKeith Newbauer took the time to answer questions, informed us of the drive away time and explained needed information. We were very pleased with the accommodating service.
Jane H., North Canton, OH
read moreBurt was excellent!!
Mark Peacock P, Jacksonville, FL
read moreYour servicemen Bill E. and Jesse F. were EXCELLENT. In this day and time you can't find people like them. Their expertise, customer service and knowledge was refreshing. I would recommend your service persons and your company to everyone. Thank you for caring enough to hire people like them . My experience was wonderful from beginning to the end starting Continue Reading
Ernestine L., St. Louis, MO
read moreFast friendly service
Kristyn L, Glendale, AZ
read moreJoe, the technician was wonderful, very friendly and efficient. Here when he said and done when he said and all glass cleaned up. Sheila, the person on the phone was excellent, also. Thanks so much.
Nannette R, Endwell, NY
read moreDavid was professional and confident when he came to put in the windshield. He made me confident that he could do the work right.
Claire S., San Antonio, TX
read moreCustomer service was superb, from start to finish we were extremely happy with everything. Thank you!
Kortnie O, Chicago, IL
read moreTechnician very knowledgeable and well experienced and gave me a guidelines about the new windshield: no washing , Crack windows at least 2 to four inches. Well customers oriented. He is very courteous and respectful...
Anacleto Ignacio I, Colorado Springs, CO
read moreJohn was very polite and very good at the work he performed. If all were as great as John, we would have a better world. Please let him know that he did a great job and was very caring about the vehicle that he worked on.
Ronnell D., Tampa, FL
read moreJohn was our technician and was so courteous and helpful. He did not let the freezing temperatures affect his service and we feel he went above and beyond the call of duty. Will definitely use Glass America again.
Amber T, Baltimore, MD
read moreJohn was prompt, courteous, fun, and clearly eager to do the job well. He is very experienced and answered all my questions. It was a pleasure doing business with you!
Ann B., Tampa, FL
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D., New London, CT
read moreBilly, the technician, was prompt, professional and courteous. He was very informative and gave clear instructions on what we do after windshield installation. We will highly recommend this company.
Christine T, Atlanta, GA
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I, San Antonio, TX
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R, Jacksonville, FL
read moreExcellent service all around
David P, Murfreesboro, TN
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K, Livonia, MI
read morevery prompt and courteous.
Walt B, Chattanooga, TN
read moreEveryone was very nice.Could have not asked for a better group of people.
Carlos Y, Cookeville, TN
read morea job well done, thank you
David T, Phoenix, AZ
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S, Amherst, NY
read moreThe tech called, was on time, finished quickly, and did an excellent job. He was very thorough.
Jessica P, Indianapolis, IN
read moreMy technician was Doug and he was very professional and extremely polite. He was on time for the appointment and it only took him approximately 30 minutes to do the job and ovverall, he just made everything go very smoothly for me and my new windshield looks great. I would definitely recommend [site] to others! Thank you!
Kacey A., Roanoke, VA
read moreThe guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and Continue Reading
Ed Z., New London, CT
read moreVery convenient! The glass technician was luckily in the area when I needed service, and was there quickly.
Adi M, Buffalo, NY
read moreCarol was VERY helpful and professional! Darnell installed the window. Very prompt. You should be proud to have a team that handles customer service like these two did. I will certainly refer your company!
Anne C., Clearwater, FL
read moreService tech friendly and professional and called just like the telephone rep said he would! Awesome service all around! Happy New Year!
Kevin Vogt V, St. Louis, MO
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N, Chicago, IL
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C., New London, CT
read moreExcellent service and quality work
Tim Minneci M, Buffalo, NY
read moreService was courteous. prompt and helpful with a very reasonable price
Andrew F., Baltimore, MD
read moreGlassusa provided prompt, courteous, and efficient service at my home. This service afforded me the opportunity to have my windshield replaced in a convenient and quick manner. It was completely convenient, I was pleased with the service.
Kathy Green G, Atlanta, GA
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P., Testimonial #1
read moreThank you for getting this done so quickly!
Kelley S, Denver, CO
read moreRobert G. and company were very experienced on motor home windshields and did an excellent job. Hard to find experienced and qualified workers for this specialized application.
George K., Ft. Myers, FL
read moreDear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky Continue Reading
William H., Chattanooga, TN
read moreThe guys that came out to replace the window were so kind and I will highly recommend them to others! Wonderful people!
Jamie G, Rochester, NY
read moreDavid and Mike were absolutely the BEST technicians I could ask for. The first day, David was extremely helpful, very punctual, & went above and beyond the call of duty to ensure that I was understanding what was needed and took time to answer every question with professionalism and know-how. He told me about how long it would take to Continue Reading
Tammy G., Huntington, WV
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V, New London, CT
read moreThe whole experience was easy and far exceeded my expectations! I was in a bind and needed a new rear window on my 2006 VW Jetta. From scheduling with Carrie, talking to Julie at the location, and Everett doing the work, all were very helpful. I was able to leave my car overnight. Everett called the next morning and said Continue Reading
Dan D., Indianapolis, IN
read moreI appreciate your the quality of your work. Happy Holidays! Pamela Rosario
Pamala Rosorao R, Gaithersburg, MD
read moreI called on a Sunday and I was surprised to find someone answer the call. I was very impressed with everyone I talked or meet with. I will be calling you again to do more glass replacement. Thanks.
Patrick S, Murfreesboro, TN
read moreI was impressed with the level of service I received from the technician John Marinko. It was FREEZING today, & he got the job done in no time flat! Great Job. Excellent worker - Very personable guy. A+
Frederick Germano G, New Haven, CT
read moreI was contacted by Shannon at the Hoschton, Ga. location about a referral from my insurance company. I was pleased with her knownledge of the service and the overall commitment to the customer. GOOD JOB!!!
Mike D., Hoschton, GA
read moreOur service technician(Joe) showed up to do the repair about 10 minutes after I called. He said he was in the area. That quality of service is really APPRECIATED.
Randy Leifeste L, Kerrville, TX
read moreI am VERY particular about my BMW and who works on it. Keith explained the entire windshield replacement process, dealt with my insurance company and did a flawless job. Everything lines up perfectly, there are no wind leaks and the moldings fit like they were from the factory. A+ in my book.
Ian S., North Canton, OH
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B., Buffalo, NY, NY
read moreGood Service Good Job
Michael Miller M, Winchester, VA
read moreJohn, my service tech, was awesome! I really enjoyed talking to him while he diligently worked! Awesome guy!
Kyle B, Tampa, FL
read moreMy technician did an amazing fast and efficient job.
Brenda B, Las Vegas, NV
read moreexcellent service
Winfred James Bull Jr B, Baltimore, MD
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O., Ft. Myers, FL
read moreMs Westfall coordinated the appointment for my day off and George the technician was so impressive with his professionalism, the technical aspect, as well as superbly POLITE! It was the best experience. Thank you.
Tina F., Richmond, VA
read moreI commend Mark W., the technician, for the 3 calls letting me know when he would be at the house, for his positive attitude, for his professional no-wasted-motions installation of the windshield, and for the conversation informing me (at my request) about the installation actions performed. As a program manager and hiring manager for over 30 years, Mark W. represents Continue Reading
Earl H., Atlanta, GA
read moreVery curtious and polite.
Karen Hancock H, St. Louis, MO
read moreJason was my installer. He was friendly, courteous, quick, and knowledgeable. But most of all he was professional. I would recommend your service to anyone.
Ron Z., Belleville, IL
read moreTech was great
Alan W, Glendale, AZ
read moreExcellent job:). Very pleased.
Jeremy Grove G, Peoria, IL
read morefast courteous polite made me want to break the windshield again
Larry N, Manchester, NH
read moreVery nice and very good job.
Winford H, Orlando, FL
read moreMy service tech was very nice & courteous
Kathy H, Atlanta, GA
read moreJason - my technician was very gracious and flexible making scheduling changes to accommodate my car. Much Thanks!
Tammy A, Phoenix, AZ
read moreI would like to express my appreciation to tech Juan A. He was prompt, professional and courteous. Service provided was exceptional and I would highly recommend [site] because of employees like Juan. He left a lasting impression for any repeat service I may need on my family's vehicles. I will recommend [site] to co-workers and friends because of the convenience Continue Reading
Lydia G., San Antonio, TX
read moreHaven't driven away with the vehicle yet but thus far all went very well.
Regina S, Hartford (East Hartford), CT
read moreBrad was very forthcoming, knowledgeabe, patient, & honest in answering my questions. The quality of his work exceeded my expections.
Arthur Michelini M, Moraine, OH
read moreFirst time having a windshield replaced and was not familiar with the process, but the phone rep and Paul were both unbelievably helpful. Quick and convenient service. I would definitely recommend.
Matthew S, Indianapolis, IN
read moreTechnician was excellent, arrived ahead of schedule and very courteous. Thank you.
Margaret V, Syracuse, NY
read moreThese guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M., Lakewood, CO
read moreAn outstanding experience for what could have been a real hassle. Thank you!
Justin C, Albany Metro, NY
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M., Murfreesboro, TN
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated Continue Reading
John B., Canton, OH
read moreThe tech was great very friendly and professional.
Armando Perez P, Orlando, FL
read moreGive Don Pirillo A raise. He returned the call in hours and had the appointment to install the the broken window. The repair crew called to insure the appointment. Showed up when expected and did a great job.
Michele H, Fairfield, CT
read moreI was so surprised to learn that your personnel would come to our home and make the installation. The quick response, the hassle-free procedure made me a real fan of your company.
Richard F., Rochester, NY
read moreService guys are great couldn't be more happy with the work that was performed
Adam R, Amherst, NY
read moreWe used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H., Manchester, NH
read moreThank you
Mark M, Denver, CO
read moreThank you for your prompt service.
Eric L, San Antonio, TX
read moreMy Service was SUPERB!!! I wish my other car repairs were done so well. I appreciated the quick and professional service...THANK YOU!
Andrew A., Louisville, KY
read moreWhen installing the new windshield they found the electronics didn't fit right so they reordered another windshield & reinstalled it, to me that's going above & beyond to satisfy the customer. He would not quit until it was right, Thankyou.
William W, Cookeville, TN
read moreThank you very much. I appreciate the time and efforts of the office to technicians making the installation.
Darcy S, Chattanooga, TN
read moretechnician was fine
Frank Workman W, Indianapolis, IN
read moreSteve the technician went beyond his duties as customer service was a 100% from him. I loved his work and his performance, and I am a loyal customer to [site]. I will always recommend customers to [site]. Steve is the only person that has done work to my car, because he cares about the quality and I will always be Continue Reading
Anthony C., Hartford, CT
read moreBen was very polite and responsible with all the work that needed to be done on my car. Thanks to him i found that my car was getting rust, and he fixed the problem.
Julio P., Chicopee, MA
read moreTech was very friendly and efficient.
Aubrey G, Laurel, MD
read moreThe techs were very nice and knowledgable
Catherine L Amodeo A, Chicago, IL
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and Continue Reading
Vincent And Jennifer R., New York, NY
read moreJoseph was excellent! Efficient and very friendly.
Kaitlin B, Denver, CO
read morePrice, quality, convenience. I will be back.
Tim - Kistler Service M, Syracuse, NY
read moreDavid was Outstanding!
Gen Dempsey Kee D, San Antonio, TX
read moreTo Whom it May Concern: I find it necessary to inform you that [site] recently replaced a windshield in my 1996 Subaru Legacy. Once we got the rain to clear and were able to schedule a date, they were on time and did a fantastic job. They actually gave the vehicle back to me better than I gave it to Continue Reading
Ida G., Billerica, MA
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B., West Seneca, NY
read moreService technician and customer service scheduler very good. Would recommend to family and frineds. Thank You,
Nick Karabetsos K, Chicago, IL
read moreBrad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P, Moraine, OH
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