Jim met me at a very convenient location and was very personable throughout his visit.
Ed N, Colorado Springs, CO
read moreRich is polite, courteous and quick. he ALSO DIDN'T MIND MY HUMOR.
Felippo A, Hartford, CT
read moreThe rep. & technician were very professional & courteous. The tech did an excellent job on my front window. In fact the environment was warm and friendly. I definitely would recommend Glass America.
Mercurio B., Testimonial #2
read moreYour technician was absolutely super in every way!
William K., Knoxville, TN
read moreService guys are great couldn't be more happy with the work that was performed
Adam R, Amherst, NY
read moreVery pleased with service and courteous technician...will call [site] again if ever needed. Thanks!
Robin M., Prestonsburg, KY
read moreBrad did a great job with the installation and was very friendly and personable. He is an asset to your company.
Jeff P, Moraine, OH
read moreInstallers phone calls & appointment helped my business keep working
R D Vandale Electric V, New London, CT
read moretechnician was great,proffesional, courteous,and very good at his job.
Jack W, Fairview Heights, IL
read moreMatt was very nice, prompt, and had a great attitude despite the rain!
Renee Thompson T, Laurel, MD
read moreDonnie was excellent! On time, courteous, and hard working. He went above and beyond what I expected of him.
Scott B, Atlanta, GA
read moreThank you for coming on short notice especially before we leave for out of town trip.
Staci W, Tampa, FL
read moreFar exceeded my expectations. Service was superior. Techs made sure that I was completely satisfied. Needed additional work done and they took the time to answer all the question I had. Thank you very much.
Melody M., Ft. Myers, FL
read moreThank you so much, my technician was very kind, friendly, and did an awesome job!
Melissa Mazurowski M, Newburgh, NY
read moreMy technician, Randy G. was the most courteous and informative technician I have ever dealt with. He explained every procedure and why, while I shared unpleasant experiences with him. He cleaned up well as if he was never there. If all your technicians were like him, your business would never go down. Please let him know I appreciate what a Continue Reading
Debra M., Virginia Beach, VA
read moreAmazing guys! I was able to drive my minivan in less than 24 hours after the glass broke. Highly recommended!
Shannon A, Peoria, IL
read moreDear Angela, Sarah, and Claude, I just wanted to take a few minutes to say “Thank you” to each of you. I had just had a horrible experience at another Auto Glass Company and had almost given up on ever getting my windshield fixed correctly. Until I called [site] and the first person I spoke to was Angela. Wow! She Continue Reading
Judy H., Chattanooga, TN
read moreWe used [site] in Manchester, New Hampshire and Norm was our installer. He came right to our driveway which was great. He was terrific, polite, and friendly. He did a great job. I will be back on the road in no time. Thanks!
Maria H., Manchester, NH
read moreEric was professional and courteous and did the job in a timely manner. Great job!
Mary Jo H, Livonia, MI
read moreBrandy, the technician, is the man! He was very kind, efficient and really nice.
Tom A, Gaithersburg, MD
read moreWell Proof is in the Pudding" type of thing for me! I can honestly say there is not one single thing that there is that I could say negatively about the Customer Service or Technician. With these guys what they said is what they did! They were exactly on Time (perfect) reliable and convenient! Thanks"
Jonathan K, Livonia, MI
read moreWill, the Glass Tech, is a great asset to your company. He was happy, and efficient. He provided great customer service to me. I work in customer service and I know first hand how difficult it can be. Will really enjoys his job and it showed in his quality. I will recommend [site] to anyone! Thank you for a job Continue Reading
Sandra C., Tampa, FL
read moremy technician was William. He was the most considerate and professional person. Not only was he on time, but he was early. He was quick and efficient and did an amazing job. As an added bonus, he also cleaned my windshield. I can't say enough good things about him and will definitely use your company again because of him.
Kris W., St. Louis, MO
read moreThe entire process was handled with excellent customer service. Helen was very courteous and helpful on the phone. Jim D., my technician, was also very professional and courteous. It was an excellent experience all around. Thank you!
John J., East Hartford, CT
read moreThe technician, Derrick, was highly skilled, courteous, eager to help, and completed the work expeditiously. He was careful to remove my military base sticker, state inspection sticker, and city tag and place them on the new windshield. I genuinely appreciate his hard work and sensitivity.
Shirley F., Springfield, VA
read moreI am so impressed! Jason was wonderful! Courteous, friendly, prompt - I have worked in customer service for 35 years - Glass America was awesome!
Kimberly H, St. Louis, MO
read moreI am very satisfied with the whole service. Thank you
Kelly K, St. Louis, MO
read moreAlready recommended to several neighbors
Amanda Arcati A, Pompano Beach, FL
read moreMichael S., the installer, did a terrific job. He arrived on time and completed job successfully. He was pleasant and courteous as well. Would recommend again.
Linda M., New London, CT
read moreI had a horrible experience with the previous company we used and was extremely pleasantly surprised by every aspect of the service that I received by your company. Thank you! Job well done!
Ana Richardson R, Jacksonville, FL
read moreJames was my technician. I don't usually fill out surveys, but James went above and beyond in my opinion. You don't find that level of service and satisfaction much anymore. Thank you for sending him out. He is a 1st class kind of guy. I hope he goes far in your organization!
Vince N, Chicago, IL
read moreJohn, the glass tech, was wonderful and very informative with the actions I needed to take. He also was very clean and efficient.
Doris S., Tampa, FL
read moreMy service tech, Pete, was very courteous and the window on my Subaru looks great. Thanks for great service.
Evelyn B., West Seneca, NY
read moreMy name is Crystal B., and I’d like to share a positive comment in regards to the service of your company, [site]. My daughter’s car window was broken into the other day and needed replacement. Our insurance company, State Farm, had recommended your company and had setup scheduling you to come and replace the window. Not only were you able Continue Reading
Crystal B., Newburgh, NY
read moreCourteous, nice, and called when they said they would; here when they said they would be. WOW ! Great !
Ginger P., North Canton, OH
read moreI was very satisfied with the work that was performed.
Robert B, Hoschton, GA
read moreGreat service all around.
Joshua S, Denver, CO
read moreAs a manager myself, I found the Manager/Tech very knowledgeable and very personable. I asked many questions, and he answered all my questions to my satisfaction. In addition, Helen, the Customer Service Rep. was very prompt and efficient. If I had employees like these, it would make my job much easier. Thank you and congratulations on two excellent employees.
Tom M., Hartford, CT
read moreI would like to thank Mr. J. Foster for making my visit a pleasant one. He was very professional, courteous, and worked to get me in the very day of my windshield mishap. It was a true pleasure to do business with him. If I ever need another windshield, I will call [site] and I will definitely recommend your St. Continue Reading
Jaemi L., St. Louis, MO
read moreFast friendly service
Kristyn L, Glendale, AZ
read moreCourteous, timely, good price. Can't beat their service and price.
Mike H, Murfreesboro, TN
read moreThe Service Technician, Michael, was extremely courteous and efficient, as well as prompt.
Mary D., New London, CT
read moreTech was very courteous and professional. Great work!
Jon S, Chicago, IL
read moreInstaller Carlos is skilled!
Paul H, Ft. Lauderdale, FL
read moreGreat price and significantly cheaper than others. Fast and friendly service. Great experience.
Justin N., North Canton, OH
read moreT. Fisher did a great job!!!!
Michael P, Knoxville, TN
read moreExcellent service. Technician was fast, efficient and courteous. I would definitely use you again! Thanks!
Brian Y., St. Louis, MO
read moreChris was great and made my experience completely hassle free!
Rudy M, Las Vegas, NV
read moreI needed it today - and I GOT IT today!!! Great service, great installation, PROFESSIONAL and personable. I could not be happier with [site]!
Larry S., Tampa, FL
read moreI am extremely pleased with the service. GA found my rear window and installed it at my place of employment the same day. With the weekend on us and three days of bad weather ahead, I'm so happy you could get it done.
Don P., Huntington, WV
read moreKathy, the CSR, was very knowledgeable, polite and kind. Also, John, the auto glass tech who installed the windshield, was prompt, efficient and very respectful.
Linda S., New Haven, CT
read moreBrian was very nice and made sure that I was aware of the Safe Drive Away Time. I was very happy with Brian and [site].
Deborah T., Louisville, KY
read moreVery good experience! Thank you
Lori S, Buffalo, NY
read moreArrived on time. Technician was very Courteous and work preformed was very good and timely.
Gary S., Columbus, OH
read moreMy technician, Eric, from the Buffalo, NY store was absolutely amazing! I wouldn't hesitate a second to recommend this shop to anyone.
Katy B., Buffalo, NY, NY
read moreThese guys are doing a great job! CSR's were very professional. Joe (the technician) is a find! He's only been with the company a short time, but was very proficient technically, and extremely professional, including his grooming and uniform, and informational.
Craig M., Lakewood, CO
read moreI initially contacted Gerber Collision and it was that company that contracted your company to do the work. I was so pleasantly surprised that this work was done at my home! I really thought that I would have to drive it to Gerber Collision! Thank you so much for this unexpected convenience and especially for the professionalism and courteous behavior Continue Reading
Nalani B, Jacksonville, FL
read moreexcellent service
Winfred James Bull Jr B, Baltimore, MD
read moreMy technician was great and very thorough. His seal on the glass is as good as factory.
Charles I, San Antonio, TX
read moreI actually met Scott at your Gerber Collision location in Duluth, Ga but it was not listed in your store location selection.
Mike H, Hoschton, GA
read moreKeith N. was the installer. He was very professional and informed me on how the installation would proceed. His work was very neat and when it was finished, was a top notch job. Terrific job on Keith's part. Thanks.
Thomas M., North Canton, OH
read moreThank you so very much. The technician , Danny, was very efficient and timely. He communicated with us first thing in the morning of his arrival time. He was very polite.
David F, Atlanta, GA
read moreI had my windshield replaced by John and he did an ABSOLUTE FABULOUS JOB!! Accommodated me due to my work schedule and explained what he was doing before he did it. WONDERFUL SERVICE!! I would HIGHLY recommend [site]. THANK YOU for a very positive experience!!!
Tricia B., Tampa, FL
read moreThe tech was wonderful, he came to my door and introduced himself and let me know he was there even though I knew he was coming. He was very professional. He answered all my questions and took the time to show me what had happened to my previous windshield and he explained to me about the dry rot of the Continue Reading
Carolyn T., Prestonsburg, KY
read moreI've got to say I'm impressed with the workmanship of your tech Bill. Bill had an attention to detail that companies in the past have not. Thanks again!
Zachary S., Hartford, CT
read moreJeremiah, the tech, was great! Very friendly, fast & efficient. I can see clearly now. Thanks!
Sandy B., Denver, CO
read moreTechs were very courteous.
Nabil S, North Canton, OH
read moreMarybel at the Orlando Store was so professional and friendly. She went above and beyond when we thought our Corporate Insurance Policy did not have full glass coverage. She provided excellent Customer Service which is difficult to get these days.
Millie K., Orlando, FL
read moreThe guys of [site] in New London, CT far exceeded my expectations when I had to get my windshield replaced. They came out to my house in Colchester and did the whole thing while I was at work. They also helped me out with a separate problem I had a month later; they had me bring the car in and Continue Reading
Ed Z., New London, CT
read moreCompletely satisfied. Excellent technician, curtious and helpful. Location was cocoa fl. Not listed below
Thomas A, Clearwater, FL
read moreAppreciated the work done in my garage rather than driving up to your workshop.
Mohammed S, Amherst, NY
read moreKeith worked a miracle for me. I was scheduled to leave Feb 17th and that was the earliest day [site] could schedule my windshield to be replaced. Keith phoned me on Tuesday, the 15th and asked if he could come on Wednesday afternoon. He worked his schedule around my travel plans even though he had a full schedule. I feel Continue Reading
Laura S., North Canton, OH
read moreChris my technician was very nice! He made everything about this process very easy and accommodating!!! He stayed in contact with me from the time he left the shop to the time he got to where I was, when he was finished on my car. He was truly a great technician to work with! I will definitely recommend anyone who Continue Reading
Megan C, Chicago, IL
read moreJames was awesome!! I'm in sales and James done a great job completing the sales process and I will recommend your company to anyone needing glass work.
John P, Chattanooga, TN
read moreThe individual who installed my windshield was wonderful! He was very accommodating to my weird work schedule. We had a meeting time figured out and he must have gotten there a few minutes before me, but he was waiting patiently when I showed up right on time. I can't tell you the relief I felt knowing he waited for me Continue Reading
Ashley N., North Syracuse, NY
read moreVery excellent work! I was also impressed with the overall time it took to finish the job. Two thumbs up!
Al R., Beloit, WI
read moreCory, the tech, came out of his Fort Myers area to do my repair in St Petersburg and he was wonderful. He explained everything, was very patient, and the car looks great. Completely satisfied the installer was a gem! Thanks again!
Alberta O., Ft. Myers, FL
read moreJeremy was the one to put the glass in. He was a very nice and professional person and did an awesome job.
David Standifer S, Atlanta, GA
read moreBrandy was prompt, friendly and professional. He represented Glass America very well!
Kathleen B, Gaithersburg, MD
read moreJeffery was absolutely wonderful
Kevin B, Renton, WA
read moreWhen my windshield cracked due to the weather my insurance agent, Wellenta & Clark, recommended you. Ben was the installer. He was prompt, courteous, professional, and did an excellent job. It was nice to see that he takes his job seriously and does it in a professional manner.
Stephen N., Defreetsville, NY
read moreJason was the best!
Robert C, Phoenix, AZ
read moreUnbelievable service and rates. Excellent experience. I can tell the company is all about doing business professionally.
Dylan Bryan B, Roanoke, VA
read moreVery pleased
Zelda Smith S, Jacksonville, FL
read moreIf we ever need a windshield replacement again, we will definitely call you. Great service!
Elton A Zuehlke Z, Tucson, AZ
read moreDear [site], We are writing this letter because we were so happy with the service we received from your company. We hope that we are getting everyone's names correct. As you may know, it is easier to complain then it is to acknowledge a job well done. We have dealt with other glass companies before and we were sick and Continue Reading
Vincent And Jennifer R., New York, NY
read moreYour service technician was fantastic. I would not change a thing.
Howard H., Naperville, IL
read moreMy Technician was Joel. He was professional, courteous and did a great job. I would highly recommend. The phone representative was great as well. They came out the very next day to my house, very promptly. Their service and courtesy was great and refreshing to find in this day and age.
Judith B., Fairfield, CT
read moreI thought old-fashioned customer service was a thing of the past. Your technician John seems out to prove me wrong! Thank you for your superb, professional work and cheerful attitude!
Niki N., Clearwater, FL
read moreThe representative that came was professional and very nice. He was punctual down to the minute and I am more than satisfied with this company. Excellent service. I highly recommend [site].
Jackie J., New London, CT
read moreI was extremely pleased with my service from [site]. From my initial phone call with Tim to the immediate service, the professionalism, the knowledgeable, friendly technician, the high quality of workmanship and the ease of the entire process. All this when other companies told me it would take 4-5 days, my start to finish time with GA was under 3 Continue Reading
Michelle N., Worcester, MA
read moreRod M. did the installation. Rod did an excellent, thorough, and conscientious job. It was very evident that he is well qualified as he displayed his competencies during the install. Proper installation and customer satisfaction were his top priorities. He and his work exceeded my expectations. I also very much appreciated his professional, social, and communication skills. I was treated Continue Reading
John B., Canton, OH
read moreMy service tech was great, showed up right on time and got the job done surprisingly quickly! Thank you for doing such a great job!
Ian W, Colorado Springs, CO
read moreYour technician, Mike S., was outstanding. Friendly, courteous, etc. Certainly an asset to your company for sure Thank you!
Joseph C., New London, CT
read moreDear Customer Representative, I wanted to take the time to tell you how wonderful the staff at AUTO GLASS SERVICE, an affiliate of yours, located at 5225 Highway 153, Hixon, TN 37343 is. They are a credit to your company. We were on vacation when a wild turkey flew up and hit our windshield; shattering it. We were very lucky Continue Reading
William H., Chattanooga, TN
read moreI'm very pleased with work performed by the installer and will be calling for my next glass repair job.
Dan P., Peoria, IL
read moreGreat job! Thanks!
Sylvia S, Nashville, TN
read moreMia is an asset beyond belief, she made certain that my appointment was scheduled at a convenient time for me and followed up with me all through the process.
Paul G., Richmond, VA
read moreBetty, the customer service rep, did an exceptional job helping us get our cracked windshield fixed. She was incredibly courteous and efficient. The technician was also very efficient. We were so impressed with our total experience with [site]. We highly recommend them.
Rosie M., Murfreesboro, TN
read morevery prompt service & pleasant experience.
Rachel M, Calhoun, GA
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