Glass America - Frederick312 East Fourth St Frederick, MD 21701 240-422-8016 Agent Claim
Up to $40 off for consumer paid orders
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Why Glass America-Frederick, MD?
- FREE mobile service throughout the Frederick area
- Our high quality adhesives and epoxies mean you are safely back on road within an hour of having the work completed in almost any kind of weather.
- Certified technicians
- Free Nationwide lifetime warranty on workmanship
- Same-day service for most auto glass
- OEM quality glass for the perfect fit and clarity
Dear Mr. Rohlfing,
Today, Glass America came out to make a service call to replace my front windshield of my Lexus LS 400 which had been broken by a rock for the 3rd time in as many years. I was going to take it to the Lexus Dealer, but Linxus would not allow the repair. When I called my State Farm agent, they referred me to Glass America. The Glass America shop from Laurel called me back quickly and set up an appointment within several days, due to the dealer glass being ordered. From that point, the service was prompt and courteous.
Pat politely and quickly solved the problem and offered a far superior repair, with a degree of professionalism that was much greater than the past glass company that replaced my windshield last year. I told him that I had been noticing a great deal of "wind noise" after the last repair; and he found the area and showed me why and explained the problem in layman's terms. The last technician did not take time to "seat" the seals on the A frame bar and Pat did. He also allowed me to watch and learn from him, without objecting, even though I was probably in the way or slowed him down somewhat with my questions.
This attitude, depth of technical knowledge and understanding of the problem (that Lexus would have charged me much more for, as well as, the past company not completing the work properly and leaving me with "wind noise" in the main cabin) will make me a loyal customer of Glass America, as well as, prompting me to recommend Glass America for any glass repair.
Pat and the entire staff of Glass America in your Laurel, Maryland shop should be commended for their Professionalism, Technical knowledge, and Polite customer demeanor. Thank you for their dedication to customer service.
Tyndale C. - Laurel
Patrick This is a resend of my earlier screwed up response
EDWARD N - Towson
Service was courteous. prompt and helpful with a very reasonable price
Andrew F. - Baltimore
See comments in other. If you can't see it, I'll redo it. Suffice to say, my experience was A+
JAMES and SHARON L - Laurel
Thank you for top notch service! A real life savor and I couldn't be happier with the service provided and my technician. You will have my business for life. Thanks again.
Sean R - Baltimore
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