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Customer Service Evaluation

Thank you - Customer service is very important to us. We appreciate your time in filling out the information below to let us know how we are doing.

Please Rate Your Experience...

How Courteous was your Telephone Service Representative who scheduled your job?:

On a scale from 1 to 10 with 10 being "Very"

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How convenient were the scheduling options to your needs?

On a scale from 1 to 10 with 10 being "Very"

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How Courteous was your Glass America Service Technician?

On a scale from 1 to 10 with 10 being "Very"

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Did the Glass America Service Technician inform you of your safe drive away time? (Not applicable for Windshield Repair).

Yes
No
N/A
 

Please Rate the Quality of Work Performed

On a scale from 1 to 10 with 10 being "Excellent"

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Please Rate your Overall Service Experience

On a scale from 1 to 10 with 10 being "Excellent"

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10
 

How did you Find Us?

Referred
Yellow Pages
Repeat Customer
Internet
Other:
 

How likely are you to recommend Glass America to a friend or family member?

On a scale from 1 to 10 with 10 being "Very Likely to Recommend"

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Comments:

 

Other Information:

First Name: * Last Name: *
Phone: E-mail: *
Invoice Number: Store Location : *
Insurance Co: Agent:
Technician Name: